2016
IDWaiter
An identity management platform for designing, issuing, storing, and verifying physical and digital ID cards.
Role
UX/UI Designer
Platforms
iPhone, Web
Duration
~5 weeks
Scope
UX Structure & Flows, Wireframes, UI Design, Visual Style, Prototyping, Interaction Design, UI Kit
About the Project
IDWaiter was an identity management SaaS platform designed for organizations that needed to create, issue, manage, and verify ID or membership cards. The product combined a web-based administration interface with an iPhone app for members and administrators. Organizations could manage members, design cards, issue physical or digital IDs, send messages, and handle attendance, while members could store cards in a mobile wallet and use QR-based verification.
Challenge
Design a connected identity management system that could serve both organizations and individual members across web and mobile. The product needed to bring together member management, card creation, physical and digital issuance, QR verification, communication, attendance, and administration without turning the experience into a fragmented set of tools.
Approach
I designed the UX structure and flows for both the web administration platform and the iPhone experience, including wireframes, UI design, interaction design, prototyping, and the supporting UI kit. The product was structured around two connected sides: organizations could manage members, design and issue cards, communicate with groups, and verify attendance, while members could access their cards and identity information from the mobile app
Outcome
IDWaiter was developed as a real client product, launched, and used as an identity and membership management platform. The final system connected web administration with the mobile experience, covering member management, card design and issuance, digital wallets, QR verification, messaging, and attendance workflows.
Product Overview
Identity management across web and mobile
IDWaiter combined identity and membership management across a web administration platform and an iPhone app. Organizations could manage members, design and issue cards, while mobile users could access identity information and digital cards directly from their phones.
Web administration, mobile card editing, and member communication within one system.
Card Management
Creating and issuing ID cards
Administrators could create member records, add personal details and photos, and design cards through the web interface. The card designer supported custom layouts, branding, identity fields, QR codes, and other elements used to produce physical or digital cards. Внешние тексты на visual
Mobile Experience
A wallet for digital ID cards
Members could keep multiple membership and identity cards inside the mobile app. Each card could include identity information and a QR code, allowing the same mobile experience to support both card access and verification.
Verification
Verify identity and attendance
QR codes provided a direct way to verify member identity and support attendance workflows. Administrators could scan a member card and retrieve the corresponding information during events, classes, or other controlled-access scenarios.
Member communication and manual attendance management from the web administration interface.
Authentication, card management, settings, account flows, and other core mobile screens.
Authentication, card management, settings, account flows, and other core mobile screens.
Core UI components and states used across the web administration experience.
Design System
A reusable UI foundation
The project included a dedicated UI kit covering common interface components and states across the web product. It documented buttons, inputs, checkboxes, switches, tables, dropdowns, pagination, typography, and other reusable patterns used throughout the platform.